Refund policy Tomulescu Interiors Group – Your Satisfaction GuaranteedIf you receive your items and are not satisfied for any reason, you can return them for a refund. We value your satisfaction and have established a straightforward return policy to ensure you have a seamless shopping experience.14-Day Cooling Off Period You have a 14-day cooling-off period to return your item(s) purchased online. After this period, items will be subject to a 20% restocking charge, up to 28 days from the point of delivery.Applicability This refund policy applies exclusively to items purchased online from our website at Tomulescu Interiors.Refund Requirements For a successful refund, the following criteria must be met:The product is defective.The product is not as described.The product must be unused.The product must not be damagedTo ensure that the criteria are met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.Restocking Fee A restocking fee of 20% of the original purchase price applies to products purchased online directly from our website at Tomulescu Interiors and returned after the 14-day return policy. This fee is based on the condition of the item. Restocking fees are not applied when a product is returned due to a defect.Proof of Purchase To complete your refund, we require a receipt, purchase order, or other proof of purchase.Sale and Clearance Items Please be aware that only regular-priced items are eligible for return. Sale or clearance items, unfortunately, cannot be returned.Returning Items To initiate a return, you must first complete our Form. Returns can be mailed to: email@example.comCreate Return Form https://deluxebathrooms.ie/pages/customer-return-form Custom Return FormTomulescu Interiors Group: Kiltale, Batterjohn, Co. Meath, Ireland, C15KX54, Telephone: +353 46 902 6884; Email: firstname.lastname@example.orgYou are responsible for paying the shipping costs associated with the items you wish to return. Shipping costs will not be refunded.Please ensure that the goods are properly packaged to prevent damage during transit. If a product is found damaged or used beyond what is required for a reasonable inspection, we may reject a refund.Contact Us If you have any inquiries regarding this Refund Policy, please don’t hesitate to reach out. You can send an email to email@example.com Your satisfaction is our top priority.